In this blog we explain the benefits of leveraging technology and automation within your mass tort firm, featuring insights from Sam Dolce, attorney and VP at Milestone, an innovator in providing post-settlement solutions for mass tort and multi-party litigation.

Leveraging Technology and Automation to Streamline Settlement Distribution

If you’re a mass tort attorney, no one needs to tell you about the complexities of managing hundreds, even thousands, of claims simultaneously. From diligent document preparation to ensuring timely payouts for your clients, the administrative burden can be significant.

Here’s where technology can become your law firm’s greatest ally. By leveraging the right technology and automation tools, you can streamline the settlement distribution process, freeing up valuable time and resources to focus on what matters most: securing the best possible outcomes for your clients.

Traditionally, settlement distribution has been a manual, paper-based process involving time-consuming paperwork and some level of client frustration when communication falters or timelines inevitably stretch longer than anticipated.

Harnessing the Benefits of Post-Settlement Administration Solutions

Fortunately, there’s a better way. Modern settlement administration solutions are revolutionizing the way mass tort settlements are distributed through technology and automation. These platforms and services offer a suite of features that can significantly enhance your law firm’s efficiency and client experience.

One effective solution to consider is Milestone’s Pathway®. Pathway is a leading mass tort post-settlement digital solution, affording law firms the following benefits:

• Digital document management: Pathway enables your firm’s team to upload closing documents electronically, eliminating the need for printing and mailing. Clients can then access, review, and sign their documents securely online, from any device.
• Automated workflows: The platform can automate repetitive tasks like sending reminder emails and tracking document completion. This function frees your team to focus on more strategic work.
• Greater transparency: Pathway provides greater insights into the payment progress, allowing you to proactively move things along and improve operational efficiency.
• Enhanced client communication: Pathway also provides a secure dashboard where clients can explore FAQs, access important information, and track the status of their settlement.

By using technology and automation to make the settlement process more efficient, you can elevate your law firm a step further beyond just serving the purpose of automation. Empower your clients by offering them a user-friendly, digital experience. This could come in the form of perks like a claimant-centric design that is intuitive and accessible, financial empowerment baked into the settlement distribution process (think settlement planning education and digital payment options), and enhanced security that gives clients peace of mind that their data is protected.

In today’s competitive legal landscape, embracing technology is no longer optional, it’s essential. By leveraging a post-settlement platform like Pathway, you can streamline your firm’s workflow, improve client communications, and ultimately achieve faster case duration. The end result: more satisfied clients and more word-of-mouth referrals.