Although there isn’t a hard and fast rule for how many intake specialists you should employ, the answer should always be ‘enough that you’ll never miss a call’.
Glen Lerner (Founding Partner, Lerner & Rowe) would rather employ too many intake specialists than not enough, so that there’s always an expert ready to talk when the phone rings. Watch this video to find out more.
Part of Esquire Bank’s webinar series ‘Bold Moves: Growing Your Contingency Fee Law Firm’
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Glen Lerner
Founding Partner at Lerner and Rowe Injury Attorneys & Lerner and Rowe Law Group
Peter Webb
Founding Member and Senior Vice President at Scorpion
Ari Kornhaber
EVP & Head of Corporate Development at Esquire Bank
- Life Cycle Stage: Aware
- Content Tier: bronze
- Content Type: webinar-short