We know that a satisfied and happy client will lead to a higher frequency of case acquisition. But how do you make your clients happy at the intaking phase?

Understanding your clients’ needs is just the first part of the puzzle. Join Ari Kornhaber (EVP & Head of Corporate Development, Esquire Bank) as he quizzes Peter Webb (Founding Member & Snr VP, Scorpion) on the best way to improve your client experience in order to improve case acquisition and retention.

Part of Esquire Bank’s webinar series ‘Bold Moves: Growing Your Contingency Fee Law Firm’